Testimonials
Our favourite thing about Jacob having the Wizzybug is seeing his independence grow. He is able to get himself to where he wants to go without depending on mum and dad. He is able to access the toys and things he wants to play without frustration, and he gets to explore being outside and the world in his own way which he absolutely loves!
- Brooke (Jacob's Mum)
- Brooke (Jacob’s Mum)
Hi Candice, thank you for coordinating the appointment for [the participant] this morning. Could you please pass my thanks onto Claire and Victoria for their help this morning, and to let them know that as soon as they left, [he] got into Wizzy and started driving around the house! He ventured right across the family room, and back to the front door, went exploring in a cupboard. Thanks so much for all the team’s help. I am sure this is really going to help to open up his world.
- Anonymous
The Wizzybug has been such a fabulous resource for her to be exposed to powered mobility, and will surely support her skills when she is using her new chair.
- Anonymous
[My son] has really taken to his manual wheelchair, but the practice he has had with the Wizzybug in his early years will undoubtedly be invaluable into the future. Thank you for all the support you have provided the family through the program.
- Anonymous
Thank you so much for letting us hire it, we have appreciated it so much and it has made it so much easier to know what [the participant] wants and needs.
- Anonymous
Thanks so much Candice, you have been so very helpful. Much appreciated.
- Anonymous
Client's sister made contact with the equipment library for the first time after recently receiving long awaited NDIS funding for AAC software trial. Her brother had lost 3 speech pathologists over the 2 year covid period from hospital outpatient services being put under pressure. I advised her to seek a private speech pathologist to support her brother’s AAC trial as this is more timely under the circumstances. The client quickly gained a new supporting speech pathologist and can complete his software trial from recently approved NDIS funding in a timely fashion:
"Thank you so much for all your assistance in this matter Candice. The information you provided and explained to me is most helpful. Again, thank you for your time and effort in this matter, it makes such a difference to me. I need to do the best for [the participant] and having the responsibility of caring/advocating for someone with a disability that can not do this themselves is overwhelming, especially navigating all the different systems (NDIS etc). Your assistance in this matter is very much appreciated"
- Anonymous
Hi Candice thank you so much for support with my son. Thank you (Positive feedback at the end of AAC software + device trial)
- Anonymous
You are amazing. Thanks so much again for the loan. It meant the world to us and [our child].
- Anonymous
Received letter of appreciation in regards to the equipment library providing timely short term trial/loan of 2 voice amps for a family member who was in palliative care. "We would like to thank you for the trial of the electronic equipment for [the client], we now return it with many thanks!!”
- Anonymous
This is amazing! I wasn’t expecting a quote until next week. Thanks so much Candice
- Anonymous
Thanks for the device hire Candice, it's been very useful for [us] : )
- Anonymous
Thank you so much for quickly actioning the loan request Candice!
- Anonymous
Thanks enormously, the iPad arrived today and we are excited to have a try!
- Anonymous
Thank you so much for extending [the participant’s] iPad hire. NDIS is requesting an AT assessment (even though they said they didn't need one originally), so we are STILL waiting on approval to purchase our own. Thank you so much!!!
- Anonymous
Thank you for sending us the product and allowing us to try it and for making the return so simple and easy. It is most appreciated. Thanks again for your assistance and for being so helpful 🙂
- Anonymous
You are wonderful, Rene. Thank you for being so flexible and helpful.
- Anonymous
Hi David - thank you so much for that consultation! As you can see, [that customer] is quite tricky to engage but that was absolutely perfect. We now have some ideas to think about and most importantly, I feel [the customer] has the information to be empowered to make her own choices about her communication needs at school and into the future.
- Anonymous
[The customer] stated that "David is amazing, I've been in contact with him!" in this instance regarding his passion and professional knowledge in the use of assistive technology in gaming. They positively commented on the equipment library's affordable pricing for short-term trial compared to supplier’s high weekly rental costs as her two clients have limited funding access for this as it was nearing the cost of outright purchase. They are now both now able to successfully trial communication technology with the prospects of purchasing if they find the devices beneficial.
- Anonymous
Thank you for organising this for my son, and for working alongside his speech pathologist to make this happen! I am excited to see how this trial goes. Thanks again!
- Anonymous
Hi David, Just wanted to say thank you for your work with [the customer] - I saw him today and he is so excited to have reconnected with you. Both he and his Mum were so happy that it was you who came to the appointment!! I really can't state just how excited he was and was expressing he is today that you are involved - he said you are exactly the same as when you worked with him a while back!
- Anonymous
Hi Jordana, Rene and David, (I don’t have David’s email so please do pass on this message to him), I just want to say a huge thank you for all your support in organising this AAC consult for [the customer] today 😊 [They were] so grateful and so am I. Jordana, Rene and David, you have all been so efficient and helpful from day one! I really do appreciate all your help. I look forward to the report. I’m sure we will all be in contact in the near future.
- Anonymous
Thanks so much for sending this Partner Assist book through, I am so grateful. I spoke with [the customer’s] Mum earlier today to check how she found Monday’s sessions and she found it very useful. She thinks this book will be very helpful for [the customer] so we will give this a go over the coming weeks. I think she also liked the sound of the yellow switch button and its many uses, so we may look into that as well. I was so grateful to you and David for your time and expertise and willingness to share everything that may suit [the customer]. Thank you so much for considering his needs so respectfully and for being so generous to us all.
- Anonymous
Many thanks again for getting back to me so promptly – you are really helpful 😊 Thank you for the speedy response! … Previously, my daughter has used the fabulous ComTEC services in relation to her iPad and switching (she’s a highly competent head switch user ).
- Anonymous